V1SYN

SHIPPING

Shipping & Tracking

Order
Tracking & Delivery

Order Tracking

Track Your Order

01

Order Confirmed

You'll receive an order confirmation email immediately after your purchase is placed.

02

Processed Within 1 Business Day

Canadian orders are processed within one business day. Orders placed on weekends or holidays are processed the next business day.

03

Tracking Email Sent

Once your order ships, you'll receive an email with your tracking number and a direct link to follow your delivery in real time.

04

Delivered to Your Door

Monitor your package every step of the way until it arrives. Delivery times vary by province — see the Delivery Times section below for estimates.

Can't find your tracking email? Check your spam folder or contact us at [email protected] with your order number.

Shipping Info

Delivery Times

All orders are processed on business days (Monday–Friday, excluding Canadian public holidays). Processing time is separate from shipping time — your order must be fulfilled before it enters the shipping carrier's network.

Order Processing1–2 Business DaysAfter payment is confirmed
Ontario & Quebec
Major urban centres typically at the lower end
ON, QC
2–4 Business Days
British Columbia & Alberta
Metro Vancouver and Calgary typically faster
BC, AB
3–5 Business Days
Prairie Provinces
Rural areas may be at the higher end
SK, MB
3–6 Business Days
Atlantic Canada
Remote areas including Newfoundland outports may take longer
NS, NB, PEI, NL
4–7 Business Days
Northern Territories
Remote and fly-in communities may require additional time
YT, NT, NU
7–14 Business Days

Delivery estimates are provided by the carrier and are not guaranteed. V1SYN is not responsible for carrier delays, weather disruptions, or customs holds. All times are calculated from the date your order ships, not the date it is placed.

Questions about your order?

Reach out to our team and we'll get back to you within 1–2 business days.

Or email us directly at [email protected]